This list is organized alphabetically by title. Readers can find everything from the basics of CRM to high-level, advanced methodologies in these books. To help you find the right one for your needs, our editors have identified the best CRM books to read.Įach of the books listed below has at least 3 or more stars on Amazon and comes from various leaders, educators, and professionals in the CRM and customer management fields. But if your team is looking for something more substantial, a good, old-fashioned book is going to be one of the best options available to you. There is no shortage of CRM resources and learning tools available online (including the buyer’s guides and best practice articles here on Solutions Review).
The editors at Solutions Review have compiled the best CRM books worth reading based on relevance, ratings, publish date, and ability to add value to a business.
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